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The Case for
Coaching
Today, more than ever, organizations need a cost-effective
and convenient way to help people develop the critical skills
needed to effectively run the business and manage an
ever-increasing number of internal and external relationships.
Helping people to strengthen these skills is vital because many
workers simply don’t have the skills needed to be truly
effective – skills like the ability
to
deal with difficult people, run a meeting, collaborate
effectively, improve performance, set goals, prioritize,
overcome obstacles to change, communicate with strength, lead
when necessary, or negotiate with skill.
Training efforts often fail because people who need to
develop or strengthen needed skills don’t have the on-going
support they need to make the connection between theory – what’s
presented in the classroom – and practice – what they need to do
to be effective in the workplace.
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Research shows that training alone increases
productivity by 20 to 25%, but with coaching --
productivity increases by 85 to 90%! |
On-the-job performance coaching is the best way to help
people develop and strengthen needed skills, but until now there
hasn't been a cost-effective way to offer the benefits of
coaching support to all those who really need it.
e-coach has changed all that! Our experience
demonstrates that
e-coach's "blended" approach -- the right mix of electronic
and live coaching -- is the best way to help people develop the
skills needed to achieve individual success and organizational
excellence.
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e-coach
provides a cost-effective way to extend the benefits of
performance coaching to everyone in the organization with a
combination of electronic and live coaching.
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While
training programs typically cost $500 to $600 per
person per day, programs available from
e-coach
typically cost $200 to $400 per person per YEAR – and
– for a reasonable additional fee,
these programs can be tailored for clients with unique
learning and development needs. |
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With
e-coach, organizations can provide everyone with
web-based electronic access to an extensive array of
tailored coaching content -- fourteen topics* that research
shows are essential to effective workplace performance and
success -- plus supplement this electronic
access with support from live professional coaches.
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Because
ongoing coaching support is provided electronically, the
need for live coaching support can be dramatically reduced,
and organizations can provide world-class performance
coaching for a fraction of the cost normally required.
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An organization that provides two days of training for just one
topic for 100 workers would spend around $100,000.
With e-coach,
365 days of coaching support (electronic and live) for
fourteen topics for the same number of people would cost
around $35,000 per year.
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Result: |
Dramatically improved support at a FRACTION
of the normal cost! |
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Fourteen
times more content at one-third the cost! |
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Research
consistently demonstrates the
importance of coaching:
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"The Xerox Corporation carried out several
studies,
one of which showed
that in the absence of follow-up coaching 87% of the skills change
brought about by the program was lost. That’s 87 cents in the
skills dollar. However good your skills training in the classroom,
unless it’s followed up on the job, most of its effectiveness is lost
without follow-up coaching. For example: Most sales people try out
the new skills for a few calls, find that they feel awkward and the new
method isn’t bringing instant results, so they go back to their old
ways." - (BUSINESS WIRE)
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"A
study featured in Public Personnel Management Journal
reports that
managers (31) that underwent a managerial training program showed an
increased productivity of 22.4%. However, a second group was provided
coaching following the training process and their productivity increased
by 88%. Research does demonstrate that one-on-one executive coaching is
of
value."
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(By F. Turner, Ph.D. CEO Refresher)
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It's
also been reported that "companies
spend over $375 billion every year on corporate training. However, the
typical training experience has been shown to increase employee
productivity only by 20-25%, but when you combine customized training and
corporate coaching together employee productivity explodes past 80%!"
(Public Personnel Management Journal)
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e-coach
Provides the Coaching that's Needed . . .
e-coach
offers a way to deliver coaching support that can make a difference.
e-coach is an
innovative, cost-effective, and user-friendly web-based tool designed
to be used as a personal electronic coach by everyone in an
organization who has access to a workstation.
e-coach:
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Provides one-on-one,
on-the-job coaching in key business and interpersonal skills all
individuals need to be successful in business today.
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Allows
many workers to enjoy the advantages that come from having a personal
coach – benefits usually available to only a few select individuals
in most organizations.
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Offers
an effective – and cost-effective -- alternative to
“formal” training for developing and strengthening critically
needed business and interpersonal skills and capabilities.
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Enables organizations to give everyone access to some coaching support
– regardless of his or her level in the organization or experience.
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Helps workers in any organization to achieve real performance
improvement in the areas addressed by e-coach -- without the expense
and inconvenience typically associated with traditional training.
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Supports an organization’s efforts to have managers and leaders
provide coaching support because anyone who is expected to coach
others can use e-coach to guide and enhance their coaching efforts.
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Bottom Line: |
With
e-coach, organizations can substantially reduce training budgets and still
get dramatically improved results! |
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* Topics
currently supported by
e-coach
are: |
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Getting Along with Peers |
Leadership Essentials |
Effective Communication |
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Interacting with Senior People |
Managing Priorities |
Consulting Skills |
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Coaching |
Managing Performance |
Customer Retention |
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Teamwork |
Managing Change |
Project Management |
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Meetings |
Problem Solving |
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