|
Chris needs to provide
leadership for her unit. She is responsible for managing a large-scale
reengineering project to radically change the way Finance works. She has
to use her leadership ability to create the right climate and motivate,
so others will want to do something that is tough to accomplish. Chris
has taken the course on leadership offered by the company. She has read
several key books about leadership, including The One-Minute
Manager and The Seven Habits of Highly
Effective People.
Chris has just come back
from a meeting with her team, and she is discouraged about how it went.
People do not seem at all interested in or excited about the current
initiative. Chris wants some advice -- specifically about how she can
help the whole group to be more creative and innovative in this
thinking. Typically, Chris would discuss this problem with Karen, her
boss, or Bob, a colleague who shares a similar role. But both of them
are out of town working with clients, and this won’t wait ‘til they get
back.
In this situation, Chris
can go to e-coach
for "Fast Answers." She can follow the advice she gets
from Fast Answers and then have a follow-up discussion about the
whole thing with Karen and Bob when they get back. Because
e-coach is always available, Chris can begin to
make improvements right away. |
