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Yes. Examples of
content taken from the four standard sections of e-coach –
People Smarts, Personal Savvy, Business Sense, and
Technology Advice – are available at e-coachonline.com -- just click
DEMO. You can
see selected Fast Answers to some typical questions; segments of
Knowledge Central that offer ideas for learning and the
reinforcement of key ideas; and the interface to the Learning
Connection section, which provides fast, direct access to others.
Examples of actual customized content are not shown, since
this material is treated as proprietary to the organization for which it
was developed. The content sections for a version of
e-coach customized for sales training would typically have the following
four sections: Product Knowledge, Selling Strategies,
Resources for Selling, and Sources of Internal
Support for Selling. And, just as in the generic version,
each section would cover a number of related topics, and there would be
specific Fast Answers, Knowledge Central material, and a
Learning Connection for each one.
A version of e-coach customized to promote support for the
implementation of a new organizational strategy (e.g.,
SAP, a major merger, a
new system for performance appraisal or promotions and development)
might have sections that describe what the strategy is; the processes
that are being implemented to support it; how to use new processes; and
internal support information or an activity update.
Again, each section would reinforce key concepts and material
and provide tools and strategies for using recommended processes.
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