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The
facilitator-led training offered with the Coaching with
e-coach
system
gives managers the training they need to coach – confidently
and effectively -- using
e-coach.
It is delivered in two
half-day sessions.
During the first half-day
training session, managers develop and strengthen their coaching
skills and learn how to use e-coach to assist them in coaching to
enhance the people side of performance.
In
the second session, managers learn how to promote the use of
e-coach, so the people they coach can use it
independently on an ongoing basis -- to reinforce and supplement the
personal coaching their manager provides.
In addition, managers
have an opportunity to work with an expert coach as well as other
“coaching managers” to share observations about what works and
what doesn’t and to discuss problems that may come up.
Participants have opportunities to leverage lessons learned
and to brainstorm to continue to discover new and better ways to
provide effective coaching support, overcome problems associated
with coaching, and achieve desired results.
Managers are
also introduced to the online Personal
Development Tool (PDT) in
e-coach
– a management tool that makes it fast and easy to suggest ideas
and activities staff can use to close identified performance gaps.
The template lists typical soft-skills
competencies associated with effective performance, and it provides
one or more hyperlinks to relevant material in e-coach for each one.
Individuals can access and use this content and
these resources on their own and as a basis for follow-up
discussions with managers and others as they engage in their
improvement and development efforts.
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