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Why and how people are different.
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How to get along with people who are similar or different.
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How to “get along” and work with others in a sensible way even
if they are not your “favorite” people.
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Why and how to listen effectively.
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Handling workplace conflict.
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Being appropriately assertive.
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Getting people to listen to you.
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Being collaborative at work.
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Knowing what to share with people and what
not to.
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Helping people
to work with you more effectively.
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Giving and receiving feedback productively.