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Why organizations are continually changing.
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Why most people seem to resist change and how to handle
it when they do.
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Understanding that most
people do not avoid change and how to use that information
to facilitate successful change.
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Understanding how to deal with change with different age groups
or cohorts.
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How different types of workers handle change.
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How to manage change in your own job.
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How to be seen as someone
who is "pro-change" and on board with
organization changes.
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Developing skills to lead
change.
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How to work with others at
all levels on change issues.
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How much or little to tell others about change plans.
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The role of learning and training in change processes.
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What organizational change processes look like and how to manage
them.
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Taking personal action in change situations.
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Recognizing reality in today’s organizations.
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Stepping back and observing change and learning how best to deal
with it.
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Experimenting with new situations.
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Evaluating efforts to produce change.
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Celebrating success.
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Seeing change as an on-going
and continuous process.